ShoeMate is committed to protecting your personal information and explaining clearly how we collect, use, and share it.
Introduction
ShoeMate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ShoeMate mobile application and related services (collectively, the "App").
What ShoeMate Does: We help adults with different shoe sizes for each foot discover nearby users with complementary sizes so they can connect and coordinate potential swaps.
Please read this Privacy Policy carefully. By using ShoeMate, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
- Account Information: Name, email address, and profile photo
- Profile Information: Bio, preferred brands, left and right shoe sizes, price preferences, and other profile details you choose to add
- Location Information: ZIP code and geographic coordinates used to support location-based discovery when you grant permission
- Communication Data: Messages sent through our chat feature with other users
- Authentication Data: Information needed to sign you in, including Sign in with Apple when you choose that option
Information Automatically Collected
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: How you interact with the app, features used, and actions you take
- Push Notification Tokens: Technical tokens used to deliver message and match notifications
How We Use Your Information
We use your information to:
- Provide and maintain the ShoeMate service
- Connect you with nearby users who have complementary shoe sizes
- Facilitate messaging between matched users
- Send push notifications for messages and matches
- Improve the app and develop new features
- Monitor for abuse, fraud, and violations of our terms
- Provide customer support and respond to user questions
Location Services
ShoeMate uses location information to help you discover nearby users. We collect:
- Your approximate location to show potential matches in your area
- You can control location permissions in your device settings
- We do not share your exact address with other users
- You can disable location services at any time, although doing so may reduce nearby discovery features
How We Share Your Information
We do not sell your personal information. We may share information:
- With Other Users: Your profile information, including your name, photo, bio, and shoe sizing details, is visible to other users. Messages you send are visible to their recipients.
- Service Providers: Vendors that help us operate the app, such as Supabase for database and authentication services and Expo for push notification delivery
- Legal Requirements: When required by law or when reasonably necessary to protect rights, property, or safety
Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. Data is transmitted using encrypted connections and stored through our service providers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
- Access and Updates: You can review and update your profile information in the app settings
- Delete Your Account: You can permanently delete your account from the Settings screen in the app
- Location Permissions: You can turn location access off in your device settings
- Push Notifications: You can manage notifications in your device settings
Age Requirement
ShoeMate is intended only for adults 18 years of age or older. We do not knowingly permit minors to create accounts or use the app.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date above and provide additional notice in the app when required.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at: